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We accept cancellations and refund full amount if the books aren't dispatched yet. However on quality issues, we accept cancellation on the same day of delivery,and refund the books amount.
UsedBooksFactory gives a lot of importance to quality. We have a specialized team which keeps quality checks in place.
Our reviews speak volumes on the quality we serve. Check out our reviews from REVIEWS section
Currently, we are accepting only pre-payments by card,net banking and wallets. Cash on Delivery is not available
Reason: Courier services do not have COD facility in all areas. Moreover, we face a lot of returns when customers don't answer calls during delivery. This results in shipping overheads and significant loss
Please check out our partner website www.chennaiusedbooks.com.
They collect books from your doorstep within Chennai. You may sell or donate your books.
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We deliver used books at cheap rates to your doorstep
UsedBooksFactory refunds money for damages on transit.
We are all ears to support our customers. Email is preferred over calls