Frequently Asked Questions

Can I order books from anywhere in India?

Yes, UsedBooksFactory delivers books throughout India, and cover most of the regions. We dispatch it via courier merchants including DTDC, Speed Post, Professional Couriers. Please refer to the section below for delivery time.

Mode of payments ? Cash on Delivery is acceptable ?

Yes, Cash on Delivery is available. However we encourage prepayments due to better delivery attempts on prepaid orders. Also, Cash on Delivery comes with an additional fee since we also incur charges for the same.

Are free deliveries available ? What's the minimum order value ?

PAYMENT METHOD	ORDER VALUE	SHIPPING COST
Pre-payment	Above Rs 399	FREE
Pre-payment	Below Rs 399	Rs 49
Cash On Delivery	Above Rs 399	Rs 69
Cash On Delivery	Below Rs 399	Rs 118

NOTE: COD charges are Rs69 higher as seen above.Pre-pay to avoid these charges.

When can I expect the books to be delivered?

REGION	NORMAL PARCELS(BELOW 3KG)	HEAVY PARCELS(ABOVE 3KG)
North India	3-5 days*	7-10 days*
South India	2-3 days*	3-5 days*
Metros	2-3 days*	2-5 days*

Note*: Metros are cities having airport facility like Chennai, Delhi, Mumbai, Kolkata & others. These times are considered after product is shipped. The processing time is usually 1-2 days.

How to track my order ?

You can track your shipment by viewing your order history under My Orders. Please check the section above for estimated delivery time.

Can i cancel my order ? What is the refund process ?

We accept cancellations and refund full amount if the books aren't dispatched yet. However on quality issues, we accept cancellation on the same day of delivery,and refund the books amount. We also offer a 24 hour return policy. Read our Return and Refund policy page

UsedBooksFactory gives a lot of importance to quality. We have a specialized team which keeps quality checks in place. Our reviews speak volumes on the quality we serve. Check out our reviews from REVIEWS section

Can i sell or donate my book ?

Please check out our partnering websites based on region . They collect books from your doorstep. You may sell or donate your books.

Frequently Asked Questions

Can I order books from anywhere in India?

Mode of payments ? Cash on Delivery is acceptable ?

Are free deliveries available ? What's the minimum order value ?

When can I expect the books to be delivered?

How to track my order ?

Can i sell or donate my book ?

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RETURNS

SUPPORT

Main Menu

Useful Links

Contact Us

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Frequently Asked Questions

Can I order books from anywhere in India?

Mode of payments ? Cash on Delivery is acceptable ?

Are free deliveries available ? What's the minimum order value ?

When can I expect the books to be delivered?

How to track my order ?

Can i cancel my order ? What is the refund process ?

Can i sell or donate my book ?

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CATEGORY LINKS

SHIPPING

RETURNS

SUPPORT

Main Menu

Useful Links

Contact Us

Social Media