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Frequently Asked Questions

Can I order books from anywhere in India?

Yes, UsedBooksFactory delivers books throughout India, and cover most of the regions. We dispatch it via courier merchants including DTDC, Speed Post, Professional Couriers. Please refer to the section below for delivery time.

Mode of payments ? Cash on Delivery is acceptable ?

Yes, Cash on Delivery is available. However we encourage prepayments due to better delivery attempts on prepaid orders. Also, Cash on Delivery comes with an additional fee since we also incur charges for the same.

Are free deliveries available ? What's the minimum order value ?

PAYMENT METHOD ORDER VALUE SHIPPING COST
Pre-payment Above Rs 399 FREE
Pre-payment Below Rs 399 Rs 49
Cash On Delivery Above Rs 399 Rs 49
Cash On Delivery Below Rs 399 Rs 98

NOTE: COD charges are Rs49 higher as seen above.Pre-pay to avoid these charges.

When can I expect the books to be delivered?

REGION NORMAL PARCELS(BELOW 3KG) HEAVY PARCELS(ABOVE 3KG)
North India 3-5 days* 7-10 days*
South India 2-3 days* 3-5 days*
Metros 2-3 days* 2-5 days*
Note*: Metros are cities having airport facility like Chennai, Delhi, Mumbai, Kolkata & others. These times are considered after product is shipped. The processing time is usually 1-2 days.

How to track my order ?

You can track your shipment by viewing your order history under My Orders. Please check the section above for estimated delivery time.

Can i sell or donate my book ?

Please check out our partnering websites based on region . They collect books from your doorstep. You may sell or donate your books.

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SHIPPING

We deliver used books at cheap rates to your doorstep

MONEY BACK

UsedBooksFactory refunds money for damages on transit.

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