Frequently Asked Questions

Can I order books from anywhere in India?

Yes, UsedBooksFactory delivers books throughout India, and cover most of the regions. We dispatch it via courier merchants including DTDC, Speed Post, Professional Couriers. Please refer to the section below for delivery time.

Can i cancel my order ?

We accept cancellations and refund full amount if the books aren't dispatched yet. However on quality issues, we accept cancellation on the same day of delivery,and refund the books amount.

UsedBooksFactory gives a lot of importance to quality. We have a specialized team which keeps quality checks in place. Our reviews speak volumes on the quality we serve. Check out our reviews from REVIEWS section

When can I expect the books to be delivered?

REGION	NORMAL PARCELS(BELOW 3KG)	HEAVY PARCELS(ABOVE 3KG)
North India	3-5 days*	7-10 days*
South India	2-3 days*	3-5 days*
Metros	2-3 days*	2-5 days*

Note*: Metros are cities having airport facility like Chennai, Delhi, Mumbai, Kolkata & others. These times are considered after product is shipped. The processing time is usually 1-2 days.

How to track my order ?

You can track your shipment by viewing your order history under My Orders. Please check the section above for estimated delivery time.

Mode of payments ? Cash on Delivery is acceptable ?

Currently, we are accepting only pre-payments by card,net banking and wallets. Cash on Delivery is not available

Reason: Courier services do not have COD facility in all areas. Moreover, we face a lot of returns when customers don't answer calls during delivery. This results in shipping overheads and significant loss

Can i sell or donate my book ?

Please check out our partner website www.chennaiusedbooks.com. They collect books from your doorstep within Chennai. You may sell or donate your books.

Frequently Asked Questions

Can I order books from anywhere in India?

When can I expect the books to be delivered?

How to track my order ?

Mode of payments ? Cash on Delivery is acceptable ?

Can i sell or donate my book ?

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Frequently Asked Questions

Can I order books from anywhere in India?

Can i cancel my order ?

When can I expect the books to be delivered?

How to track my order ?

Mode of payments ? Cash on Delivery is acceptable ?

Can i sell or donate my book ?

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CATEGORY LINKS

SHIPPING

MONEY BACK

SUPPORT

Main Menu

Useful Links

Contact Us

Social Media